The reception and bar staff were so friendly and remembered what my daughter wanted to drink every time, even remembering our room number each time
Blue
aprile 2024
The selection and quality of food during breakfast and dinner were immensely good! The ambiance of the hotel appears new, refurbished, and clean. The staff at the reception seemed to have all the major languages covered. They have a rooftop with an amazing view on the sea and island. Lastly, the shuttle to/from the hotel was very smooth.
Teoman
maggio 2025
Very Clean food very good plenty of variety food wasn’t as hot as I personally like but other than that very good staff were the best I have experience all staff from domestics to management were so friendly and helpful bar staff and catering staff went out if their way to help you and so polite lovely with the children the child entwined Maurice was perfect with both adults and children very patient and friendly the children loved him
Cheryl
luglio 2024
Comfy rooms & beds, stunning sea views, nice & quiet (but it was out of season). The options of food was outstanding! I am a vegan with intolerances and the selection of milks, cereals and food for breakfast was amazing! I really appreciate the labelling and attentive nature of staff who are more than happy to check on the packets if they are unsure of allergens. I normally worry about food when travelling and except I may need to seek options out but I am very happy to report I came back heavier than when I arrived! :D Staff were so accommodating and friendly, and their fluency in multiple languages makes for a very smooth and welcoming service and an enjoyable stay! There was evening entertainment of two singers who were both very good and I understand it is even harder to perform to an empty room, purely due to lack of guests staying, but they were very professional and friendly. The price of the rooms and the additions of half-board or all inclusive was very impressive and the whole trip only cost two of us for 2 days £160 including flights to the island!
Alannah
maggio 2024
I had a fantastic stay at Universal Romantica Hotel. The service was top-notch, and the staff were super friendly. The location is perfect, not too close from town centre - in a very quiet area - and only 6 minutes away from the closest beach. I highly recommend this place and would definitely come back!
Sara
luglio 2024
Awesome personal, clean hotel, good food
Dimitrios
aprile 2024
The omelettes during breakfast were amazing. The cook who made them was incredibly talented.
Rosi
ottobre 2024
To me this hotel should be 4 starts and not 3! :) We asked for all inclusive package. The food choice was amazing. The service was great. The room was perfect size and very comfortable for a long staying. We will definitely go back. The people who work at this hotel have real service vocation, totally recommend this hotel to anyone who would like to have a relaxing and family friendly environment.
Beatriz
agosto 2022
Everything amazing,this hotel exceeded my expectations, wonderful staff, breakfast,cleanliness, always a great mood, evening programs, pool... I would like to return to this hotel soon.
Jirka
ottobre 2023
Very good food, good size room, nice swimming pool
Mariusz
settembre 2024
Prenotazioni:
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