Universal Hotel Romantica

The reception and bar staff were so friendly and remembered what my daughter wanted to drink every time, even remembering our room number each time

Comfy rooms & beds, stunning sea views, nice & quiet (but it was out of season). The options of food was outstanding! I am a vegan with intolerances and the selection of milks, cereals and food for breakfast was amazing! I really appreciate the labelling and attentive nature of staff who are more than happy to check on the packets if they are unsure of allergens. I normally worry about food when travelling and except I may need to seek options out but I am very happy to report I came back heavier than when I arrived! :D Staff were so accommodating and friendly, and their fluency in multiple languages makes for a very smooth and welcoming service and an enjoyable stay! There was evening entertainment of two singers who were both very good and I understand it is even harder to perform to an empty room, purely due to lack of guests staying, but they were very professional and friendly. The price of the rooms and the additions of half-board or all inclusive was very impressive and the whole trip only cost two of us for 2 days £160 including flights to the island!

Awesome personal, clean hotel, good food

To me this hotel should be 4 starts and not 3! :) We asked for all inclusive package. The food choice was amazing. The service was great. The room was perfect size and very comfortable for a long staying. We will definitely go back. The people who work at this hotel have real service vocation, totally recommend this hotel to anyone who would like to have a relaxing and family friendly environment.

I really liked the pool and the wooden terrace to chill in front of the ocean. I really recommend everyone to bring running shoes to start the morning with a quick run on the great sidewalk that is built along the coast. Such a perfect promenade! The breakfast buffet was great too. Staff was very nice.